Promise TechnologyA5 IT

Facilities & Finishing · Post-Production

From dailies to delivery without a dropped frame

Finishing work is unforgiving: color sessions need sustained bandwidth, conform needs random I/O, and archive needs petabytes that stay cheap. Promise covers the whole pipeline with one support relationship.

3-tier

online / nearline / archive from one vendor

Dual

controllers on VTrak D5000 — sessions survive failures

1PB+

per J5960 shelf with today's drive capacities

24×7

ServicePlus contracts quotable on every system

Post-Production

Online tier: session-proof SAN

VTrak D5000 arrays deliver the sustained, predictable bandwidth grading and finishing rooms demand. Dual active controllers, redundant power, and hot-swap everything keep client sessions running through component failures that would sink a single-controller box.

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Online tier: session-proof SAN

Post-Production

Nearline & archive: density wins

The 60-bay VTrak J5960 turns 4U of rack into more than a petabyte of nearline. Completed projects roll off the online tier but stay minutes — not days — from restore when the client calls for a re-deliver.

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Nearline & archive: density wins

Post-Production

Suites stay direct-attached

Not every room needs the SAN. PegasusPro brings shared-capable storage with direct Thunderbolt connections for smaller collaborative teams, and Pegasus32 keeps individual suites fast and self-contained.

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Suites stay direct-attached

FAQ

Post-Production questions, answered

We're quoting a new grading room — where do we start?+

Start with the target format and stream count (e.g., two streams of 4K EXR at 24fps), and we'll work backwards to controller bandwidth, drive count, and connectivity. Request a quote with those numbers and an engineer will respond with a specific configuration.

Can we buy qualified replacement drives for an existing VTrak?+

Yes — we quote Promise pre-tested drive modules with carriers for the D5000, E5000, J5000, and X5000 families. Using qualified modules keeps the array in a supported configuration.

What support levels exist for facility gear?+

ServicePlus contracts range from business-hours phone/web support to 24×7 coverage with next-business-day parts, extended warranty years, and onsite options. We'll quote the tier that matches how mission-critical the room is.

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