Promise TechnologyA5 IT
VTrak D5000 Series

SAN Storage

VTrak D5000 Series

The D5000 family umbrella — shared controllers, upgrades, and ServicePlus coverage for every D5000 model.

Genuine VTrak D5000 Series hardware with full manufacturer warranty, configuration review on every order, and formal line-itemed quotes from our US-based team.

28 part numbers

Order

VTrak D5000 Series Part Numbers

Controllers & Spares

4 part numbers

Replacement controllers and controller-level service parts for dual-controller VTrak RAID subsystems

X50CTLX16

VTrak D5000x RAID Controller — 2 × 10G SFP+

Component
RAID controller (1-pack)
Host Ports
2 × 10G SFP+
For Platform
VTrak D5000x

Single replacement D5000x controller with two 10G SFP+ Ethernet ports — the Ethernet/iSCSI counterpart to the FC-equipped D5000fx module.

Quote onlyRequest Quote

X50CTLFX16

VTrak D5000fx RAID Controller — 10G SFP+ & 16G FC

Component
RAID controller (1-pack)
Host Ports
2 × 10G SFP+ · 16G FC
For Platform
VTrak D5000fx

Single replacement D5000fx controller pairing two 10G SFP+ Ethernet ports with 16G Fibre Channel host ports for FC SAN deployments.

Quote onlyRequest Quote

X50CTL16G

Spare Controller FRU with 2 × 4 GB — VTrak E5000F

Component
Controller FRU (2 × 4 GB)
Host Ports
For Platform
VTrak E5000F

Factory spare controller FRU with 2 × 4 GB memory for the Fibre Channel VTrak E5000F — keep on hand to restore dual-controller redundancy quickly.

Quote onlyRequest Quote

X50CTLPSU1

Service Part Kit — VTrak E5600/E5800

Component
Service part kit
Host Ports
For Platform
VTrak E5600 / E5800

Factory service part kit for VTrak E5600/E5800 subsystems — a chassis field-replacement kit rather than a D5000 controller.

Quote onlyRequest Quote

Spares & Accessories

7 part numbers

Field-replaceable spare modules for VTrak D5000-family and X5000 subsystems

X50DVSS3A4P4

4 TB HDD Drive Module 4-Pack — VTrak X5000

Capacity / Rating
4 TB per drive (×4)
Type
HDD drive module
For Platform
VTrak X5000
Pack
4-pack

Four 4 TB spare drive modules in one pack — the economical way to populate empty bays or add capacity in steps on a VTrak X5000.

Quote onlyRequest Quote

X50DVSS3A8

8 TB HDD Drive Module — VTrak X5000

Capacity / Rating
8 TB
Type
HDD drive module
For Platform
VTrak X5000
Pack
1-pack

Single 8 TB spare drive module for VTrak X5000 — the mid-capacity option between the 4 TB pack and the 12/14 TB modules.

Quote onlyRequest Quote

X50DVSS3A12

12 TB NL-SAS HDD Drive Module — VTrak X5000

Capacity / Rating
12 TB
Type
12G NL-SAS HDD drive module
For Platform
VTrak X5000
Pack
1-pack

Single boxed 12 TB 12G NL-SAS drive module for VTrak X5000 — more capacity per bay than the 4 TB and 8 TB options.

Quote onlyRequest Quote

X50DVSS3A14

14 TB HDD Drive Module — VTrak X5000

Capacity / Rating
14 TB
Type
HDD drive module
For Platform
VTrak X5000
Pack
1-pack

Highest-capacity drive module in this group at 14 TB per bay — maximizes usable capacity per slot in a VTrak X5000.

Quote onlyRequest Quote

D5KDDR32G1P

32 GB DDR4 VLP Memory Module — VTrak D5000

Capacity / Rating
32 GB
Type
DDR4 VLP memory module
For Platform
VTrak D5000
Pack
1-pack

32 GB DDR4 VLP DIMM for expanding controller memory in a VTrak D5000 — the only cache/memory upgrade in this group.

Quote onlyRequest Quote

X50PSU800

800 W Power Supply — VTrak D5000/E5000

Capacity / Rating
800 W
Type
Power supply unit
For Platform
VTrak D5000 / E5000
Pack
1-pack

Spare 800 W power supply that fits both VTrak D5000 and E5000 chassis — restores power redundancy after a PSU failure.

Quote onlyRequest Quote

X50SFP10GBASET

10GBase-T SFP+ Transceiver — VTrak D5000

Capacity / Rating
10 Gb
Type
10GBase-T SFP+ transceiver
For Platform
VTrak D5000
Pack
1-pack

10GBase-T SFP+ module for a VTrak D5000 controller port — runs 10 GbE over copper RJ-45 cabling instead of optics or DAC.

Quote onlyRequest Quote

ServicePlus & Support

17 part numbers

Base VTrak D5000 coverage is 3-year 24×7 support with next-business-day onsite parts — these SKUs extend the term, upgrade response time, or add drive disposal

VT5KEW2YHDAPAC

Extended Warranty — 2 Yr, With HDD (APAC)

Service Type
Extended warranty
Term
+2 yr
Drive Coverage
HDD
Applies To
VTrak D/E5000

Adds 2 years of coverage to a VTrak D/E5000 populated with HDDs; APAC-region SKU.

Quote onlyRequest Quote

VT5KEX2YAPAC

Extended Warranty — 2 Yr, Without HDD (APAC)

Service Type
Extended warranty
Term
+2 yr
Drive Coverage
None (diskless)
Applies To
VTrak D/E5000

Adds 2 years of coverage to a diskless (no-HDD) VTrak D/E5000; APAC-region SKU.

Quote onlyRequest Quote

VTDE5KX2YESSDX

Extended Warranty — 2 Yr, With SSD

$5,774.00

Service Type
Extended warranty
Term
+2 yr
Drive Coverage
SSD
Applies To
VTrak D/E5000

Adds 2 years of coverage to a VTrak D/E5000 configured with SSDs.

9,999 in stockBuy

VTDE5KE1Y600TX

Extended Warranty — 6th Year, Without HDD

$1,087.95

Service Type
Extended warranty
Term
Year 6 (+1 yr)
Drive Coverage
None (diskless)
Applies To
VTrak D/E5000

Extends coverage through year 6 for a diskless VTrak D/E5000 after the initial five years.

9,999 in stockBuy

VTDE5KE1Y6HDDX

Extended Warranty — 6th Year, With HDD

$2,735.06

Service Type
Extended warranty
Term
Year 6 (+1 yr)
Drive Coverage
HDD
Applies To
VTrak D/E5000

Extends coverage through year 6 for an HDD-populated VTrak D/E5000.

9,999 in stockBuy

VTDE5KE1Y6SDDX

Extended Warranty — 6th Year, With SSD

Service Type
Extended warranty
Term
Year 6 (+1 yr)
Drive Coverage
SSD
Applies To
VTrak D/E5000

Extends coverage through year 6 for an SSD-configured VTrak D/E5000.

Quote onlyRequest Quote

VTDE5KX1Y7SSDX

Extended Warranty — 7th Year, With SSD

Service Type
Extended warranty
Term
Year 7 (+1 yr)
Drive Coverage
SSD
Applies To
VTrak D/E5000

Extends SSD-system coverage into year 7 — the follow-on to the 6th-year SSD warranty SKU.

Quote onlyRequest Quote

VTDE5KX1Y8SSDX

Extended Warranty — 8th–10th Year, With SSD

$15,194.75

Service Type
Extended warranty
Term
Years 8–10
Drive Coverage
SSD
Applies To
VTrak D/E5000

Late-life coverage for SSD-configured systems spanning years 8 through 10 — the longest extension in this group.

9,999 in stockBuy

VT5KPSP2Y

ServicePlus PSP — 2 Yr, Next-Business-Day Onsite

Service Type
ServicePlus PSP, NBD onsite
Term
2 yr
Drive Coverage
HDD or diskless
Applies To
VTrak X5000

2-year ServicePlus uptime plan with next-business-day onsite service for VTrak X5000, with or without HDDs installed.

Quote onlyRequest Quote

VT5KPSP3Y

ServicePlus PSP — 3 Yr, Next-Business-Day Onsite

Service Type
ServicePlus PSP, NBD onsite
Term
3 yr
Drive Coverage
Applies To
VTrak X5000

3-year ServicePlus uptime plan with next-business-day onsite service for VTrak X5000 — one year longer than the 2-year PSP.

Quote onlyRequest Quote

R3YOS2

ServicePlus PSP — 3 Yr, 4-Hour Onsite Response

$1,969.24

Service Type
ServicePlus PSP, 4-hr onsite
Term
3 yr
Drive Coverage
Applies To
VTrak X5000

Fastest response tier here: 3-year ServicePlus with 4-hour onsite response for VTrak X5000, for downtime-critical deployments.

9,999 in stockBuy

KYHD2Y

HDD Disposal Service — 2 Yr

Service Type
Drive disposal
Term
2 yr
Drive Coverage
HDD
Applies To
VTrak X5000

2-year plan covering disposal of replaced hard drives from a VTrak X5000.

Quote onlyRequest Quote
KYHD3Y

KYHD3Y

HDD Disposal Service — 3 Yr

Service Type
Drive disposal
Term
3 yr
Drive Coverage
HDD
Applies To
VTrak X5000

3-year plan covering disposal of replaced hard drives from a VTrak X5000.

Quote onlyRequest Quote

KYSSSD2Y

SAS SSD Disposal Service — 2 Yr

$3,215.20

Service Type
Drive disposal
Term
2 yr
Drive Coverage
SAS SSD
Applies To
VTrak X5000

2-year disposal plan for replaced SAS SSDs in a VTrak X5000.

9,999 in stockBuy

KYSSSD3Y

SAS SSD Disposal Service — 3 Yr

$3,993.18

Service Type
Drive disposal
Term
3 yr
Drive Coverage
SAS SSD
Applies To
VTrak X5000

3-year disposal plan for replaced SAS SSDs in a VTrak X5000.

9,999 in stockBuy

KYSTSD2Y

SATA SSD Disposal Service — 2 Yr

$1,865.91

Service Type
Drive disposal
Term
2 yr
Drive Coverage
SATA SSD
Applies To
VTrak X5000

2-year disposal plan for replaced SATA SSDs in a VTrak X5000.

9,999 in stockBuy

KYSTSD3Y

SATA SSD Disposal Service — 3 Yr

$2,534.48

Service Type
Drive disposal
Term
3 yr
Drive Coverage
SATA SSD
Applies To
VTrak X5000

3-year disposal plan for replaced SATA SSDs in a VTrak X5000.

9,999 in stockBuy

Don't see the configuration you need? Request a quote — we can source the full Promise Technology catalog, including custom drive configurations.

Documentation

More in SAN Storage