Clinical & Facilities · Healthcare
Dependable storage where downtime isn't an option
Hospitals run two storage-hungry systems side by side: imaging archives that grow forever and facility surveillance that can never stop recording. Promise platforms serve both with the redundancy clinical environments demand.
RAID 6
dual-parity protection for imaging archives
24/7
recording duty cycle on Vess NVR appliances
Hot-swap
drives, PSUs, and controllers — no maintenance windows
NBD
next-business-day parts with ServicePlus PSP
Healthcare
Imaging archives that scale calmly
PACS and imaging archives compound year over year. VTrak D5000 with J-series expansion grows in place — add shelves as studies accumulate, keep everything on redundant controllers, and avoid the disruptive migrations that worry compliance teams.
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Healthcare
Facility security, always on
Emergency departments, pharmacies, and parking structures need continuous video coverage. Vess A-series appliances are built for the always-writing workload, with hardware RAID keeping footage safe through drive failures and hot-swap service keeping cameras recording through repairs.
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Healthcare
Support that matches clinical stakes
ServicePlus 24×7 contracts with next-business-day parts keep replacement hardware moving without procurement delays. For the most critical systems, keep qualified spare drive modules on site — we'll include them in the initial quote so they're there before they're needed.
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FAQ
Healthcare questions, answered
Is Promise storage suitable for PACS archives?+
VTrak arrays serve as block-storage backends for PACS and VNA deployments — the PACS application layer sits above, and VTrak provides the redundant, expandable LUNs underneath. Share your study volume and retention policy and we'll size it.
How quickly can we get replacement parts?+
With a ServicePlus PSP contract, parts ship next business day. Without a contract, we quote spares from distribution stock — for critical systems we strongly recommend the contract plus an on-site spare drive kit.
Can surveillance and IT storage be quoted together?+
Yes, and it usually should be — one proposal covering Vess appliances for security and VTrak for clinical IT simplifies both procurement and support. One vendor relationship, one renewal calendar.
