
RAID Storage
Vess R3000 Series
Family controllers, spares, and ServicePlus coverage shared across the Vess R3000 line.
Genuine Vess R3000 Series hardware with full manufacturer warranty, configuration review on every order, and formal line-itemed quotes from our US-based team.
Order
Vess R3000 Series Part Numbers
Controllers & Spares
1 part numberVRCTL3600FIQ
Vess R3600 RAID Controller — 4 × 1G iSCSI
Spare or replacement controller for Vess R3600 arrays with four 1 GbE iSCSI host ports.
Spares & Accessories
3 part numbersBBU5000
Battery Backup Module — VTrak x5000 / Vess R3000
- Part Type
- Battery module (BBU)
- Capacity
- —
- Fits
- VTrak x5000, Vess R3000
Cache-protection battery module shared by VTrak x5000 and Vess R3000 controllers.
VR3KQS8T4P
HDD Module Quad Pack — 4 × 8 TB, Vess R/J3000
- Part Type
- HDD module, 4-pack
- Capacity
- 4 × 8 TB (32 TB)
- Fits
- Vess R3000/J3000
Four 8 TB drive modules in one pack — fills four bays (32 TB raw) of a Vess R3000 or J3000 in a single order.
VT5KR3KXXX18TX
HDD Module — 18 TB, VTrak D/E/J & Vess R/J3000
- Part Type
- HDD module
- Capacity
- 18 TB
- Fits
- VTrak D/E/J, Vess R/J3000
Largest single-drive module here — 18 TB, cross-compatible with VTrak D/E/J and Vess R/J 3000 systems.
ServicePlus & Support
13 part numbersVR2KSESINAB
24×7 Phone & Web Support — Single Incident, VTrak & Vess R
$270.58
- Coverage
- 24×7 phone & web
- Term
- Per incident
- Drive Coverage
- —
One-off 24×7 remote support incident for VTrak and Vess R systems — no parts replacement.
VR2KSE6MNAB
24×7 Phone & Web Support — 6 Mo, VTrak & Vess R
$508.84
- Coverage
- 24×7 phone & web
- Term
- 6 months
- Drive Coverage
- —
Six months of 24×7 phone and web support across VTrak and Vess R series systems.
VR2KSE1YRAB
24×7 Phone & Web Support — 1 yr, VTrak & Vess R
$849.21
- Coverage
- 24×7 phone & web
- Term
- 1 yr
- Drive Coverage
- —
One year of 24×7 phone and web support across VTrak and Vess R series systems.
VR3KSPS2Y2
24×7 Phone & Web Support — 2 yr, Vess R/J3000
$705.04
- Coverage
- 24×7 phone & web
- Term
- 2 yr
- Drive Coverage
- —
Two years of 24×7 remote support scoped specifically to Vess R3000/J3000 systems.
VR3KSPS3Y3
24×7 Phone & Web Support — 3 yr, Vess R/J3000
$1,057.55
- Coverage
- 24×7 phone & web
- Term
- 3 yr
- Drive Coverage
- —
Longest 24×7 remote-support term offered for Vess R3000/J3000 systems.
VR3KEX2Y
Extended Warranty — 2 yr, Vess R/J3000 without HDD
- Coverage
- Extended warranty
- Term
- 2 yr
- Drive Coverage
- Excludes HDD
Two-year hardware warranty extension for a diskless Vess R/J3000 chassis.
VR3KEX2YHD
Extended Warranty — 2 yr, Vess R/J3000 with HDD
- Coverage
- Extended warranty
- Term
- 2 yr
- Drive Coverage
- Includes HDD
Two-year warranty extension that also covers the installed hard drives.
VR3KEXT2Y
HDD Disposal Service — 2 yr, Vess R/J3000
- Coverage
- HDD disposal
- Term
- 2 yr
- Drive Coverage
- —
Two years of HDD disposal service coverage for Vess R3000/J3000 systems.
VR3KEXT3Y
HDD Disposal Service — 3 yr, Vess R/J3000
- Coverage
- HDD disposal
- Term
- 3 yr
- Drive Coverage
- —
Three-year version of the HDD disposal service for Vess R3000/J3000 systems.
VR3KSPS2Y1
ServicePlus PSP-NBD — 2 yr, Vess R3000/J3000
- Coverage
- PSP, next business day
- Term
- 2 yr
- Drive Coverage
- With/without HDD
Two-year ServicePlus plan with next-business-day parts replacement, valid with or without drives installed.
VR3KSPS3Y1
ServicePlus PSP-NBD + 24×7 Support — 3 yr, Vess R/J3000
- Coverage
- PSP-NBD + 24×7 phone & web
- Term
- 3 yr
- Drive Coverage
- —
Three-year bundle pairing next-business-day parts replacement with 24×7 phone and web support.
J2YEWOS2
ServicePlus PSP-4HR — 2 yr, Vess R/J3000
$2,297.45
- Coverage
- PSP, 4-hour response
- Term
- 2 yr
- Drive Coverage
- —
Two-year plan with 4-hour parts response — the fastest response tier for Vess R/J3000.
J3YOS2
ServicePlus PSP-4HR — 3 yr, Vess R/J3000
$1,805.13
- Coverage
- PSP, 4-hour response
- Term
- 3 yr
- Drive Coverage
- —
Three-year term of the 4-hour parts-response plan for Vess R/J3000 systems.
Don't see the configuration you need? Request a quote — we can source the full Promise Technology catalog, including custom drive configurations.
