Promise TechnologyA5 IT
Promise Technology

Promise Technology 2-Year NBD Support | Vess A, 1U/2U

Promise Technology|

MPN: VA3KSP2YNBDUC

|

UPC: 704118169504

Digital Delivery
$887.37

Ships from and sold by A5 IT

Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
New, with full manufacturer warranty
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Key Features

  • 2-year support term
  • Next-business-day service coverage
  • Supported product: Vess A 1U and 2U systems
  • Promise Technology service plan
  • Service-only offering for hardware coverage
  • MPN: VA3KSP2YNBDUC
  • Protect critical Vess A deployments with 2-year service coverage
  • Reduce downtime exposure using next-business-day support response
Keep Vess A 1U and 2U storage systems under a defined support window with Promise Technology’s 2-year next-business-day service. This coverage is designed for infrastructure teams that need a clear path from incident to resolution without adding uncertainty to maintenance planning. For environments where storage availability directly affects application uptime, service coverage matters as much as the hardware itself. Next-business-day support helps reduce time spent waiting on replacement or service action, while the 2-year term aligns with planned refresh cycles and budget controls. That makes it easier to protect critical workloads, maintain operational continuity, and avoid the hidden cost of extended downtime. This service is a practical fit for organizations standardizing on Vess A 1U and 2U platforms and looking for a support plan that matches the value of the system. It adds structure to ownership, improves predictability for procurement and operations, and helps ensure the platform stays covered through the period that matters most.

Ideal For

  • Extending coverage for Vess A storage systems in production environments
  • Standardizing support terms across a fleet of 1U and 2U Vess A units
  • Protecting storage platforms during a planned 2-year operating cycle
  • Reducing service risk for business-critical data infrastructure

Why This Product

  • 1Model-specific coverage for Vess A 1U and 2U systems
  • 22-year term for planned lifecycle alignment
  • 3Next-business-day support for faster service action
  • 4Vendor-backed service plan versus ad hoc break-fix coverage

Licensing

Pricing TypeService contract

Software General

Product SupportedPromise Technology Vess A 1U and 2U systems

Support Warranty

Support HoursBusiness hours
Covered Period2 years
Provided SupportNext-business-day support

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Frequently Asked Questions

What systems does this support plan cover?▾

It is intended for Promise Technology Vess A 1U and 2U systems.

How long is the coverage period?▾

The service term is 2 years.

What type of support is included?▾

It provides next-business-day support coverage.

Is this a hardware product?▾

No. This is a service and support contract for compatible Promise Technology systems.